casoola casino

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Casoola Casino

100% up to C$300 + 200 Free Spins
WEBSITE:
https://www.casoola.com/
LICENCES:
Malta Gaming Authority
BANKING:
OUR RATING
OPINION OF GAMBLERS
Overall Rating

Describing Casoola: A Casoola Casino Review

Casoola is one of several gambling websites under the Genesis Global company. These casinos are so modern and advanced that players can choose between hundreds of games and enjoy high security at all times. The sister sites of Casoola are Casino Joy, Vegas Hero, Cruise, and SpinIt.

This is a dual-licensed casino monitored by both the UKGC and MGA. For some time now, the Genesis Global company is under review by the UKGC and until a decision is made, UK players cannot gamble on this site. Regardless, it maintains its license from the Malta Gaming Authority.

There are currently over 20 different states where gambling at Casoola is allowed. The founders of this brand established a casino site with cutting-edge gaming experiences, which makes it very popular with players. Right now, you can choose from over 1300 different games, most of which are slot machines by top-rated developers.

Casoola is a relatively new casino that was launched in February 2020. Even though it hasn’t been for long on the market, it sure attracts a lot of attention from players.

Sign Up Process for New Players

To sign up on Casoola, you should click on ‘Join Casoola’ at the right bottom corner of any page on their website. Once you do, you’ll be taken to a short form where you need to do the following:

  • enter a username, password, and provide your email address
  • select a banking option you’d like to use
  • make your desired deposit (make sure to deposit at least $10 to claim their welcome bonus)
  • choose your game and start playing

Making Wagers and Withdrawing from Casoola

When it comes to depositing and Casoola casino withdrawal, there is a nice list of choices on the site. Here is what options you have when you gamble there:

  • Visa cards 
  • MasterCard 
  • Maestro
  • Skrill
  • Neteller
  • ecoPayz

Unfortunately, their choices include solely cards and e-wallets. Since e-wallets are not eligible for claiming the welcome bonus (and most bonus offers for that matter), you would have to use a card. Due to the card ban in the UK at this moment, players are not able to use this banking methods to gamble online, which can pose an issue.

You can deposit a minimum sum of $10 and a maximum of $5000. There’s no fee applicable on deposits or withdrawals on this site.

For withdrawals, players can use:

  • Visa (1-3 working days)
  • MasterCard(1-3 working days)
  • Maestro (1-3 working days)
  • Skrill (instant)
  • Neteller (instant)
  • ecoPayz (instant)

Bonus Offers at Casoola Casino

One of the biggest perks of playing here is that, as a new customer, you can get a big Casoola casino bonus to play with. This bonus is split between four deposits and combines a match offer and free spins.

Here is how it goes:

  • 100% match up to $300 and 200 free spins on your first deposit 
  • 50% match up to $400 on your second deposit (code WCASOOLA2)
  • 25% match up to $400 on your third deposit (code WCASOOLA3)
  • 25% match up to $400 on your fourth deposit (code WCASOOLA4)

The minimal deposit required is $10, while you have to playthrough this cash at least 40 times before you are able to withdraw them. It is available only for new players and won’t work if you use Skrill or Neteller to deposit your first bet. The 200 free spins given on your first deposit can only be used on one slot machine – the thrilling Caszilla game.

Free spins are not granted instantly. You get 20 spins upon making your initial deposit, and the rest arrive 20 per day for 9 days in your profile. To claim the first welcome bonus, you need to go to the cashier and select it from a dropdown box. To get the remaining ones, you need codes that we listed above. 

This bonus applies only to traditional casino play. If you want to play at a live casino, you can only claim a bonus of 100% up to $100. 

Other than this, there are often special offers in the Promotions page at this casino. For example, right now they have a 25% up to $100 bonus that players can claim once every month. On Fridays, they have a 50% match up to $100 for players who have deposited at least $50 in the last week.

Options for Gambling on the Site

Players have numerous options for gambling on this site, but they do not include a Casoola casino app. Here are your options in terms of gambling here:

  • Playing on desktop
  • Playing at a mobile casino through a browser (can use both iOS and Android-powered devices)
  • Playing on a tablet through a browser

Popular Developers and Games Used by Casoola Casino Canada

Every Genesis-owned and operated casino provides its players with an amazing game selection that exceeds 1000 different titles. This site is no exception to it. You can use it to play many blackjack and roulette variants, gamble at a live casino, or chase the latest Megaways slots

There are several categories of games available here placed in three categories:

  • Live Casino
  • Slots and Jackpots
  • Casino Games

You can notice that this is a safe and popular brand by the variety of software developers whose games are provided here. Casoola uses games from renowned suppliers on a global scale such as:

  • Microgaming
  • NetEnt
  • Evolution Gaming
  • Red Tiger
  • Play’n GO
  • Quickspin
  • Yggdrasil
  • iSoftbet, etc. 

On this site, you can find over 1200 different games including slots like Gonzo’s Quest, Book of Dead, Starburst, Fire Joker, Reel King, etc. The live casino has all sorts of gaming options that range from Lighting roulette variant to Live Monopoly play. And of course, you can choose between a couple dozen table games that are variants of the most popular titles such as Blackjack, Baccarat, Poker, and of course, Roulette.

VIP Support Features and Benefits

This isn’t much explained on the official site, but there’s a page dedicated to VIP players. According to this page, VIP players get benefits such as: special bonuses and promotions, account manager, monthly VIP prize draw, faster response times, personalized birthday presents, exclusive holiday packages, personal withdrawal plan, and personalized emails. 

Their VIP program is invite-only. Naturally, if you play frequently and are a high roller, you’ll get such benefits from the casino. 

Contacting the Customer Support

You need to be a customer of this casino to be able to talk to support agents. Unless you are a part of their VIP program, you’ll speak to a bot on the live chat. Alternatively, you can use their email address to reach out. There’s no phone number listed on the site, so the only methods of contact here are:

  • live chat (available from 9 am to 1 am every day of the week)
  • email available once you sign up on the site (queries are handled the next working day)
FAQs
What games lead to the biggest wins at Casoola?

It depends. As a player, you should decide whether you want to play for the big bucks and deposit a lot, or deposit a little and play for smaller wins. You can either chase high RTP games or opt for more rewarding games with lower RTP. There isn’t a rule, really.

Can I gamble at this casino from my smartphone?

Yes. The casino is optimized for all mobile devices, which means that you can gamble from an iOS or Android mobile phone or tablet. There is no native app that you can download.

Is there web browser access to this site?

Yes. This is, in fact, the best option for playing on this site since not all games are available on mobile devices. You can use a browser to gamble from your mobile, but if you use a laptop, you’ll have access to a wider range of games.

Is Casoola a licensed and legit casino?

Yes. Casoola is a dual-licensed casino. It holds a license from the Malta Gaming Authority and UKGC. These are two renowned licensing bodies that ensure that a casino site is legit, fair, and safe to use. Since it is part of an established company called Genesis, it is proven to be safe to use.

What countries can and cannot gamble on this site?

Many countries are restricted from playing on this site. The list now includes UK until the UKGC decides on whether or not the Genesis Casinos group will retain its license. Some other restricted countries are: Australia, Denmark, Belgium, France, Guam, Great Britain, Iran, Hungary, Israel, USA, Ukraine, Turkey, Spain, Romania, Slovenia, Portugal, Virgin Islands, and USA Minor Outlying Islands.

Pros

Excellent selection of games (over 1200 games available)
Live dealer casino games available
A big welcome bonus of $1500 and 200 free spins
Numerous promotions and deals on their site
Free deposits and withdrawals

Cons

Many restricted countries
UKGC license is under revision
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